Aqualyze Drinking Water Systems
Ave Sanchez Lozano 114
Torre De La Horadada
Phone + 34 966 769 581
Customer Service Manager Jonathan Thompson
Are based upon the total weight of the order and this is calculated each time a new item is added to the shopping cart.
Up to 10kg is € 25.00
Thereafter, €2.50 per Kg extra
TERMS & CONDITIONS
The ‘Company’ operates it’s website and shopping facility in accordance with the ‘Distance Selling Regulations’ operated, regulated and enforced by the ‘Office of Fair Trading
MAKING A PURCHASE
Once you select an item from the product pages and click ‘Add to basket’ you will automatically be transferred to the Shopping Basket page where you can view your chosen items, here you will see that Carriage charges and VAT will be added to your order appropriately.
FORMATION OF CONTRACT
The agreement forming the contract between the ‘Company’ and the ‘’Consumer’ is not binding until the goods are despatched. This allows for any miscalculations, payment discrepancies or supply delays to be brought to the Consumers attention before the contract is concluded.
CARRIAGE CHARGES & DELIVERY
Carriage charges are applied to all orders unless the ‘Alternative Delivery Method’ is selected and approved, upon review by the ‘Company’. The ‘Company’ aims to process and despatch goods by the next working day, however please allow 5 working days. Should the ‘Company’ foresee that this would not be possible you will be notified. Delivery charges and advised schedule only applies to ES mainland addresses and is dependent of volume, stock holding and delivery methods used.
At the point of receiving your delivery, if the packaging is damaged then sign the delivery note as ‘Damaged’ (where applicable). Upon inspection of your goods if the items are damaged please notify the ‘Company’ by telephone or email within 48 hours.
FAULTY GOODS/WARRANTIES/CONDITIONS/DEFECTS LIABILITY
In lieu of any warranty, condition or liability implied or imposed by law, the ‘Company’s’ liability in respect of any defect in or
failure of the goods, or for any loss, injury or damage attributable thereto, is limited to making good by replacement or
repair defects, which under proper use appear therein and arise solely from faulty design, materials or workmanship, within
a period of six calendar months after the original goods shall have been first dispatched, at the termination of which period
all such liability on the ‘Company’s’ part ceases; providing always that such defective parts are promptly returned to the ‘Company’ free unless otherwise arranged. The repaired or new parts will be delivered by the ‘Company’ to mainland ES addresses. In the case of goods manufactured by a third party, the ‘Consumer’ shall be entitled only to such benefits as the ‘Company’ may have under any guarantee given to it in respect thereof. The ‘Company’ gives no guarantee or undertaking that any goods will be suitable for any particular purpose or use (whether known to the ‘Company’ or not) and the ‘Company’ does not accept any liability arising from their failure, save as provided for above.
CANCELLATION & RETURNS
You may cancel your order at any point and up to 7 working days after the day on which the goods are received on goods that have not been used. You must notify the ‘Company’ by phone, email or letter. The ‘Company’ will reimburse you by the same method you paid. You are required to return the goods to the ‘Company’ complete, with the original packaging, in good condition and at your cost within 10 working days from you notifying the ‘Company’ of your cancellation. As a Consumer, you are under duty to take reasonable care of the goods whilst they are in your possession.
SUPPLY OF SUBSTITUTE GOODS
From time-to-time some of the products sold via the Aqualyze website may visually change in appearance. Where the changes are purely aesthetic and do not affect the performance of the product, the ‘Company’ will continue to supply the product without notification to the Consumer. Your Cancellation rights are not affected, all factors in the ‘Cancellation & Returns’ section apply.
The ‘Company’ is a registered company and operates from the following address:-
Aqualyze Drinking Water Systems,
Ave Sanchez Lozano 114